At Cavallo Shop, we understand that your equestrian passion doesn’t wait. That’s why we’ve streamlined our delivery process to ensure your premium riding apparel and equipment reach you efficiently, no matter where your journey takes you. From the competition arena to casual trail rides, we’re committed to supporting every moment of your equestrian adventure with reliable and timely delivery services.

Order Processing

Once you’ve placed your order, our team at our Louisville, Kentucky headquarters springs into action. We take 1-2 business days to carefully process your order, ensuring that every item—from our performance-driven All Season Gloves to elegant Competition Jackets—meets our stringent quality standards before it’s dispatched. This meticulous attention to detail reflects our dedication to providing riders with nothing but the best.

Shipping Options

We offer two convenient shipping methods to suit your needs, delivering across the globe (excluding Asia and select remote regions) with the same commitment to excellence that defines our products.

Standard Shipping – $12.95

For riders who want their gear without delay, our Standard Shipping option utilizes trusted carriers like DHL or FedEx. Your order will typically arrive within 10-15 days after dispatch, allowing you to focus on what matters most—your ride. This option is perfect for those essential items like Body Protectors or Jodhpur Boots that you need promptly.

Free Shipping on Orders Over $50

For orders totaling $50 or more, we offer Free Shipping via EMS. This economical choice delivers your equestrian essentials within 15-25 days after dispatch. Whether you’re stocking up on Base Layers for winter or updating your Full Seat Breeches collection, this option provides exceptional value without compromising on our global reach and local commitment.

Please Note: Delivery times may vary slightly depending on your location and customs processing. We recommend tracking your order through the carrier for real-time updates.

Returns & Exchanges

Your satisfaction is our priority. If any item doesn’t meet your expectations, you may return it within 15 days of receipt. For assistance with returns or any delivery-related inquiries, please contact our customer service team at [email protected]. We’re here to ensure your Cavallo Shop experience is as seamless as your ride.

Thank you for choosing Cavallo Shop—where equestrian passion meets premium performance, delivered right to your doorstep. Ride on with confidence and style!

Cavallo Shop. All rights reserved. | 1903 Bashford Manor Lane, Louisville, US 40218